Welcome to Roasted Earth Body! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchases or using our services.

General Information-

Roasted Earth Body is a registered business in Australia. We offer premium coffee scrubs and skincare products. By placing an order with us, you agree that you are legally capable of entering into a binding contract and are at least 18 years of age.

Products & Pricing-

We strive to ensure that all product descriptions and prices on our website are accurate. However, we reserve the right to correct any errors or inaccuracies. All prices are listed in AUD and include GST unless stated otherwise. We reserve the right to change prices and discontinue products at any time without prior notice.

Orders & Payments-

Payment Methods: We accept payments via Visa, Mastercard, PayPal, and Afterpay.

Order Confirmation: Once you place an order, you will receive an email confirmation. If for any reason we are unable to fulfill your order, we will notify you and provide a full refund.

Currency: All transactions are processed in Australian Dollars (AUD).

Shipping & Delivery-

Free Shipping: Orders over $50 qualify for free standard shipping within Australia.

Processing Time: Orders are typically processed within 1-2 business days. You will receive an email with tracking information once your order has been dispatched.

Delivery Time: Standard shipping takes approximately 3-7 business days depending on your location. Please note that shipping times may be longer during holidays or peak seasons.

International Shipping: At this time, we do not offer international shipping.

Returns & Refunds-

We want you to love your Roasted Earth Body products! If for any reason you are not satisfied with your purchase, please contact us within 14 days of receiving your order for a return or exchange.

Conditions: Products must be unused and in their original packaging to qualify for a refund or exchange.

Refunds: Once we receive and inspect the returned product, we will process your refund to the original payment method within 7 business days.

Shipping Costs: Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.

Privacy Policy-

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which can be viewed [here]. By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy.

Intellectual Property-

All content on the Roasted Earth Body website, including text, images, graphics, and logos, is the property of Roasted Earth Body and is protected by Australian intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

Limitation of Liability-

While we do our best to provide accurate information and high-quality products, Roasted Earth Body will not be liable for any direct or indirect damages arising from the use of our website or products. This includes, but is not limited to, allergic reactions or other skin sensitivities. Always patch test our products before use.

Governing Law-

These terms and conditions are governed by the laws of Victoria, Australia. Any disputes arising from the use of our website or the purchase of our products will be resolved under the jurisdiction of the courts of Victoria.

Changes to Terms & Conditions-

We reserve the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting to our website. Please check this page periodically for updates.

For any questions regarding our Terms & Conditions, feel free to contact us at hello@roastedearthbody.com.au.